So after my initial rant about my Charter service, I've ventured out and questioned a few friends of mine on what they think about their service. I've gotten a few who answer with "I have no need for home phone service." Which is due to the current cell phone rage replacing some peoples need for a home phone. One of my friends that does have a home phone, got AT&T service a few months ago, when they were lucky enough to switch their cable, Internet, and phone from Charter service. I hadn't heard of AT&T U-Verse until my friend informed me that they were having it installed. I looked up some numbers, and it seems AT&T only charges about 28 bucks a month for their basic phone service, and my friend said the service is top notch compared to the Charter nightmare. The service hasn't been out, and he hasn't experience any interference when talking. I'm sure some of you may have more advanced needs than just the basic service, and if you have an experience with AT&T's more advanced phone features, please feel free to share them here, but from what I can tell, their service is good, and if you have a choice at all in your area, choose AT&T phone service before even considering Charter!
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Friday, April 18, 2008
AT&T Home Phone Service Review
So after my initial rant about my Charter service, I've ventured out and questioned a few friends of mine on what they think about their service. I've gotten a few who answer with "I have no need for home phone service." Which is due to the current cell phone rage replacing some peoples need for a home phone. One of my friends that does have a home phone, got AT&T service a few months ago, when they were lucky enough to switch their cable, Internet, and phone from Charter service. I hadn't heard of AT&T U-Verse until my friend informed me that they were having it installed. I looked up some numbers, and it seems AT&T only charges about 28 bucks a month for their basic phone service, and my friend said the service is top notch compared to the Charter nightmare. The service hasn't been out, and he hasn't experience any interference when talking. I'm sure some of you may have more advanced needs than just the basic service, and if you have an experience with AT&T's more advanced phone features, please feel free to share them here, but from what I can tell, their service is good, and if you have a choice at all in your area, choose AT&T phone service before even considering Charter!
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2 comments:
AT&T is a scam. If you pay attention closely to your bill you will notice little charges here and there and when you add them up it's alot. Mine came out to an extra $21 a month before taxes. I called to get those things removed and they wanna charge me to remove them and then taking them off comes out to a different amount than what it shows on my bill. Wouldn't you think if I am paying $21 a month for these things that taking them off would take $21 a month off my bill but it turned out to only take off $3 a month. So either way they are still getting the money out of you. And it's not even features, it's the service wire plans, that we don't need because we rent, so wires aren't our responsibility. It's not our house to make changes to. We ordered a private blocked unlisted number and they only gave us unlisted. I called to let them know and instead of adding the features we ordered from the beginning the person added it as a new order, so we got charged a fee for adding it later. I called to remind them we ordered it the day we ordered service and we shouldn't be charged for their mistake and they tell me they can't do anything about it. The woman I spoke with told me that when you order service with them you have to know what you want and ask for it and everything you expect it to come with, that its not their job to explain to you their features in whole. It sucks they can get away with all these charges. It sucks more for us because there are no other companies that service our area at this time. :(
At & T is the WORST!!! I am on the phone right now with their competition as I post.. I have been without home phone service for 7 days and every day I call they keep telling me a different story basically blowing smoke up my behind.. even when you speak to what they call and EXPEDITION person all they can do is tell you we have no idea when your service can be restored...isn't that something..I have had this company for at least 22 yrs and im fed up with their crap!! pass this on...good bye at &t
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